Hi all,
I am a DeltaVision Elite user experiencing a connection issue. I would appreciate any answers or suggestions from our community. Here is a brief description of the error.
- The blue IC/MIC bottom can not be turned off by a quick click and can only be turned off by holding for >10s.
- The softWoRx shown “Unable to connect to the microscope controller” or “Connection with the instrument controller failed” after opening.
- The instrument controller could not be restarted and kept loading (the small logo bouncing). If I run the script from the terminal, it shows the microscope IP address can not be found. Therefore the microscope can not be connected to the control system.
One possible reason causing this problem is that I didn’t log out of the system before turning off the IC/MIC bottom. I am hoping that this mistake will not damage the system.
Looking forward to any reply and suggestion. Thanks!
Best,
Lanxin