Toptica iChrome MLE issue

I have a Toptica iChrome MLE connected to an Olympus IX83 TIRF system. I can’t find a user manual anywhere and I’m hoping someone can help with the issue I’m having. The unit powers up and is recognized through the serial to USB in the Toptica app. It powers up and all of the indicator lights go on for around 1 second. The status indicator initially flashes “8” (solid). After this, the status indicator starts flashing “3” and everything but the power indicator LED goes off. Of coarse, I am not able to turn on any of the 3 lasers. Any help would be greatly appreciated!